In this competitive health care environment, consumers want and expect better health care services and hospital systems are concerned about maintaining their overall image. There is also attention to ways in which patient satisfaction measurement can be integrated into an overall measure of clinical quality.
To begin, review the Hospital Consumer Assessment of Health Plans Survey (H.C.A.H.P.S.) available at (http://tinyurl.com/4272s7l).
Next, visit the Hospital Compare website (http://www.hospitalcompare.hhs.gov), and follow these steps:
1. Type in your zip code
2. Ensure that “general search” is selected for the search type
3. Click on the “Find Hospitals” button
4. Select one of the hospitals by checking the box next to the hospital name and click on “Compare”
5. Review the survey of patients’ hospital experiences
For the selected hospital, identify one satisfaction measurement criteria that you recommend for improvement. In your opinion, how might this customer satisfaction factor relate to quality outcomes? Provide a concrete example that supports your opinion.
Additionally, use the definitions of structural and process aspects of care from p.156 of your textbook to identify at least three barriers that exist in the health care setting that could have an impact on the customer satisfaction score you selected. Be sure to state at least one structural barrier and one process barrier and describe the barriers you identified.
Finally, review the quality improvement tools presented in Chapter 3 of your textbook. Select a tool that a health care organization might use to study a process barrier related to the customer-satisfaction factor you identified. Explain why you selected the tool and how it could be used.
Your paper should be two- to three-pages (excluding title and reference pages) and must contain at least two scholarly sources from the Ashford University Library. It should be formatted according to APA guidelines
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i need someone log my gradpoint and do my math me i need two credits done and
/in Uncategorized /by JosephDo you need a similar assignment done for you from scratch? We have qualified writers to help you. We assure you an A+ quality paper that is free from plagiarism. Order now for an Amazing Discount!
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please will you help me with some question 3minutes 15
/in Uncategorized /by Josephwho is the tallest woman on earth
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unit 9 discussion 1
/in Uncategorized /by JosephRiverbend City: Debriefing and Cost Effectiveness
After you have viewed the Riverbend City: Shelter and Nursing Home Debriefing Mission media, address the following two issues in your discussion post:
Please Follow APA.
And No Plaguiarism
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hca 440 week 3 assignment health care reform project part ii 2
/in Uncategorized /by JosephResources: Results from Health Care Reform Project, Part I
Research three possible solutions to your selected health care economic issue, as determined in Week Two. The solutions do not need to be extensive, but must represent solutions identified in your research.
Describe your findings and proposed solutions in 250-300 words introduction from the information and articles collected in the Health Care Reform Project, Part I assignment.
Format your paper consistent with APA guidelines.
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editing 1408691 2
/in Uncategorized /by JosephWrite a 500- to 750-word paper in which you create an imaginary assessment interview between a case manager and a client from a specific population of your choice.
Include the followingin your assessment interview:
Format your paper consistent with APA guidelines.
Clickthe Assignment Files tab to submit your assignment.
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week5 suraya
/in Uncategorized /by JosephWEEK5 SURAYA
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acc 281 week 5 dq 2
/in Uncategorized /by JosephMaster Budget – Week 5
From Chapter 14 complete question 2, page 516, on the master budget process. Your post should address how this would work in a health care setting. You must respond to at least two of your classmates’ postings to receive full credit.
Why does preparing the master budget require a committee?
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customer satisfaction and quality care 1
/in Uncategorized /by JosephIn this competitive health care environment, consumers want and expect better health care services and hospital systems are concerned about maintaining their overall image. There is also attention to ways in which patient satisfaction measurement can be integrated into an overall measure of clinical quality.
To begin, review the Hospital Consumer Assessment of Health Plans Survey (H.C.A.H.P.S.) available at (http://tinyurl.com/4272s7l).
Next, visit the Hospital Compare website (http://www.hospitalcompare.hhs.gov), and follow these steps:
1. Type in your zip code
2. Ensure that “general search” is selected for the search type
3. Click on the “Find Hospitals” button
4. Select one of the hospitals by checking the box next to the hospital name and click on “Compare”
5. Review the survey of patients’ hospital experiences
For the selected hospital, identify one satisfaction measurement criteria that you recommend for improvement. In your opinion, how might this customer satisfaction factor relate to quality outcomes? Provide a concrete example that supports your opinion.
Additionally, use the definitions of structural and process aspects of care from p.156 of your textbook to identify at least three barriers that exist in the health care setting that could have an impact on the customer satisfaction score you selected. Be sure to state at least one structural barrier and one process barrier and describe the barriers you identified.
Finally, review the quality improvement tools presented in Chapter 3 of your textbook. Select a tool that a health care organization might use to study a process barrier related to the customer-satisfaction factor you identified. Explain why you selected the tool and how it could be used.
Your paper should be two- to three-pages (excluding title and reference pages) and must contain at least two scholarly sources from the Ashford University Library. It should be formatted according to APA guidelines
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hsa 505 1
/in Uncategorized /by JosephTHIS MUST BE DUE IN 12 HOURS
UNACCEPTETD AFTER 15 HOURS
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Business Management Questions
/in Uncategorized /by JosephTHIS IS 3 QUESTIONS THAT NEEDS 3 ANSWERS
DQ 1
Why are assessments important to employee development? Describe a couple examples of assessments that your organization has implemented for employee development?
DQ 2
What training methods are effective in training executives? Why are they effective? Provide an example that is used in your organization.
DQ 3
research an article on Coaching in Organizations to respond to the following questions.
What is the role of coaching in an effective employee development plan? Why would managers avoid coaching their employees?
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